Zoosk need a refreshing and you can useful let dining table application that’ll feel accompanied with ease. Zendesk Assistance offered just the right combination of energy and you can convenience.
Zoosk ‘s the world’s premier personal matchmaking people, having inserted fifty billion singles out of sixty places since its beginning inside 2007.
Profiles have access to Zoosk’s online dating sense on business’s webpages, social network applications, cellular qualities, and you can online desktop software. This service membership will come in more 20 languages.
Zoosk helps make matchmaking enjoyable and easy, and the business wants the service feel getting a similar means. When people keeps questions about asking, memberships, or web site has, the company aims to function immediately which have friendly, exact help. But until recently, Zoosk made use of discover provider ticketing and you will current email address possibilities
“We were a typical business, using hacked-to each other totally free tools to support the users,” told you Eric Hallquist, Elder Manager of Representative Functions. “While we expanded into the sophistication and you can complexity, we expected better understanding of consumer needs so we are able to better prioritize the service activities.”
Zendesk Service motivated Zoosk’s agencies and doubled its returns
Zoosk desired an internet assistance solution who offer steeped capabilities, but really might be observed easily and quickly.