Getting Virtual Communication Right

Virtual communication lets us communicate with people all over the world in many ways. It can be used to facilitate videoconferencing and chats, voice calls, and online meeting platforms. These tools let teams stay connected, share information quickly and improve their collaboration. They also help organizations extend their reach and connect with a global audience.

When working remotely, it is vital to make sure you have a well-documented and established process for communicating with your team. It should include things such as when and how to schedule meetings, the expected response times, and the proper way to escalate urgent matters.

A structured procedure will ensure that everyone is on the same page about the progress of the project, deadlines and any other important information. Meetings foster a sense of unity that helps to cultivate positive working conditions.

Virtual Communication: Getting it right

Communication in the virtual workplace can be challenging, especially when some forms of communication do not use non-verbal signals. For example, text messaging and instant messaging don’t permit a clear understanding of tone and intention. It is easy to overlook the subtle clue that a statement is sarcastic or have an innocent meaning.

Meetings and group chats do not allow for the use of hand gestures. This is an important aspect of communication. A thumbs-up for instance, could be interpreted as approval or raising your arm could be taken to mean asking an inquiry. It is crucial to utilize tools that can support a wide range of communication so that your employees will be able to find the one that is most suitable for them.

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